.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Innovation Honor for Artificial Intelligence Contact Centers and also named a Leader in pair of Aragon Study Globe reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. The provider was recognized as the best calculated seller in the AI Broker Operating systems report.At the core of Five9’s innovation is their sight for The brand new CX, where Artificial Intelligence Professionals as well as AI-empowered Person Professionals work together to deliver hyper-personalized client adventures. The provider recently introduced brand-new advancements including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use innovation in market evolution and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Analysis World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Analysis Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Agents AI et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was additionally named an Innovator in The Aragon Research Study Entire World for AI Representative Platforms in the ICC, 2025 as well as Aragon Investigation Entire World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has actually been actually named a victor of the 2024 Aragon Investigation Development Award for Artificial Intelligence Get In Touch With Centers. Additionally, Five9 has been actually named a Leader in two Aragon Study Globe records: AI Broker Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025. This recognition coming from Aragon Study highlights Five9’s position as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 document openings Five9 as one of the most
calculated seller rated in
the file, realizing Five9 s key eyesight for AI-driven innovation in CX. At the center of the advancement is Five9’s concept for The brand new CX where AI Professionals as well as AI-empowered Person Representatives collaborate to supply hyper-personalized, easy client experiences. Through equipping businesses to deliver transformative customer interactions while minimizing prices and enhancing performance, Five9 is specifying new criteria for AI-powered solutions in the contact center business.
AI is fundamental for generating phenomenal customer expertises, as well as our company are actually honored to be identified through AragonResearch as impressive for our attempts to move the intelligent contact facility onward, pointed out Jonathan Rosenberg, Principal Modern Technology Police Officer and also Director of Artificial Intelligence, Five9. Our focus has actually been actually, and also will remain to be, aiding companies deliver those adventures along with easy-to-use devices as well as capabilities. With each brand new technology, our company take a progression for both Five9 and also for the sector in its entirety.
The Aragon Study Advancement honor identifies suppliers leveraging ideal use technology to not just adapt as markets alter, however to definitely interfere with as well as educate how their markets are going to evolve. Five9 was formally presented with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors service.Five9’s devotion to technology, particularly its eyesight for mixing artificial intelligence Professionals as well as AI-empowered Human Agents, is actually setting a brand-new criterion for how services may supply hyper-personalized and also smooth consumer knowledge, pointed out Jim Lundy, Founder, CEO and Lead Analyst, Aragon Study. This honor and report identity builds on Five9’s commitment to delivering AI technologies for CX.
Previously this year, the company offered brand-new innovations, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that transform the technique companies approach CX, driving much better end results for each customers and brokers. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Genius AI, gives a thorough room of answers to power AI-elevated customer expertises that provide better company end results and Deliver Happiness to CX.
Our unified cloud-native offering allows hyper-personalized client expertises and also even more enabled staff members, creating every customer interaction more hooked up, effortless, and also individual. Depended on by 2,500 +customers as well as 1,400+ companions internationally, Five9 combines the energy of artificial intelligence, our system, and our individuals to steer AI-elevated CX.To read more, check out www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Legal rights Set aside.
The recognition of an Aragon Research study honor winner is certainly not a promotion by Aragon Investigation of any supplier, product, or solution. Scenery resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary honors carried out Five9( FIVN) win in 2024 from Aragon Research study? Five9 succeeded the 2024 Aragon Research Study Technology Honor for AI Get In Touch With Centers and was actually named a Forerunner in two Aragon Research study Entire world documents: AI Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025.
What brand new AI products did Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to transform customer knowledge monitoring.Exactly how carries out Five9’s( FIVN )BRAND-NEW CX eyesight influence customer service? Five9’s brand new CX eyesight incorporates artificial intelligence Representatives along with AI-empowered Human Brokers to provide hyper-personalized, simple and easy clientknowledge while lowering costs as well as strengthening effectiveness.
What was Five9’s( FIVN) key job in the Aragon Research study Planet 2025 record? Five9was placed as the best important vendor in the artificial intelligence Representative Operating Systems in the ICC, 2025 record, realizing their key vision for AI-driven advancement in CX. When performed Five9( FIVN) acquire the AragonStudy Development
Honor
?
Five9 was actually formally introduced along with the award on December 10, 2024, at the Aragon Transform 2024 awards service.